State Farm® Insurance Agent Shalisse Cerven
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Dick Curran
September 29, 2026
"The office has been wonderful with whom to work. They are insurance experts and incredibly responsive. I could not ask for more."
"Thank you so much for the 5-star review of State Farm Agent Shalisse Cerven’s Team! We deeply appreciate your kind words here in Naples . "
Eileen S
September 25, 2026
"I dealt with Megan. She was knowledgeable and personable. She helped me glide through adding a new car to my policy. Thank you Megan"
"Thank you for the 5-star review of Shalisse Cerven’s team - we really appreciate your kind words! "
ADD LOVE
September 22, 2026
"Megan always delivers promptly and goes above and beyond"
"ADD, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Naples insurance team is always here and happy to help. "
Carolyn Brodsky
September 8, 2026
"The team at Shalisse Cerven's State Farm agency is top notch in customer service. Zack has taken great care of us and found us significantly lower home insurance, even when I didn't ask. I have been assisted by other members when Zack isn't available, taking care of whatever issue I have. Highly recommend this very professional group of people. Customer service is great."
"Thanks so much for the fantastic rating, Carolyn! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
Kim Willis
August 26, 2026
"Ariel was extremely helpful and polite while trying to correct a longstanding issue. It is a pleasure to work with Ariel."
"Thank you so much for the 5-star rating, Kim! I truly appreciate your support and am always here if you have any questions or need anything. Feel free to reach out to my team and I anytime. - Your State Farm Agent, Shalisse Cerven "
David G
August 24, 2026
"Great agency. Thorough review of needs and quick to answer questions."
"David, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Naples. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Shalisse Cerven and Team "
Steven P.
August 20, 2026
"Megan is absolutely the best!"
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Naples. "
John Golder
August 14, 2026
"You're State farm agent Megan was super helpful and did her job great she was very courteous and helpful"
"Thanks so much for the fantastic rating, John! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
Joe Alloco
August 5, 2026
"Best Service Best Price"
"Joe, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
Rose H
July 31, 2026
"Meagan made switching my auto insurance so easy and I couldn't believe how much I saved. She was very pleasant and explained everything. Thanks to Shalisse for having a great team"
"Rose, thank you for the fantastic review! We’re always here to support you with your insurance needs in Naples. "
raul canova
July 27, 2026
"No abren en tiempo"
"Thank you for your feedback. I’m so sorry that our morning meeting ran a little past 9:00 when you came in. We understand that your time is valuable, and we apologize for the inconvenience.
I’m grateful that we were able to get you taken care of as soon as you knocked on the door. Thank you for your patience and for giving us the opportunity to help."
Mark Kamer
July 17, 2026
"Megan was very helpful and a wealth of knowledge."
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
Rich Bell
July 17, 2026
"Megan has been excellent! Great follow up, professional, and patient. She provided several options and when asked she offered her advice as far as proper coverages."
"Thanks so much for the amazing review, Rich! We really appreciate your support here in Naples. Just reach out anytime if you need us - we’re here for you. "
Jean Gee
July 8, 2026
"Zack was wonderful- efficient and professional helping with property and auto insurance"
"Thanks so much for the fantastic rating, Jean! We are so glad you had a positive experience with us here on State Farm Agent Shalisse Cerven’s Team. If there is anything we can do for you in the future, just give us a shout! "
james odonnell
July 2, 2026
"Megan Dixon was able to professionally and clearly explain various insurance options! We are happy to do business with State Farm and the Shalisse Cerven agency."
"james, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Shalisse Cerven’s Team here in our Naples office. "
Linda Lindsay
June 29, 2026
"Ariana was a pleasure. She promptly replied to all my questions. State Farm has save me over twice the amount I was paying with Geico for the identical coverage!"
"Thank you so much for the 5-star rating, Linda! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
Johnaton Brown
June 23, 2026
"Megan was super great! Great customer service rep!"
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Shalisse Cerven’s Team. "
Antonov Emil
June 11, 2026
"I had a great experience working with Ella Young at State Farm for my auto insurance. She was friendly, professional, and took the time to explain all my coverage options clearly. Ella made the entire process easy and smooth, and I truly appreciate her excellent customer service. Highly recommended!"
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Naples to know that you had such a wonderful experience with us here on State Farm Agent Shalisse Cerven’s Team."
Ken Cocolin
June 9, 2026
"Very polite and efficient
She was a great help"
"We are grateful for your 5-star review, Ken! Thanks for taking a moment to share your positive rating of State Farm Agent Shalisse Cerven’s Team here in Naples . "
Terry Beetschen
June 2, 2026
"Excellent Customer Service, all conversation with anyone involved was pleasant, knowledgeable, professionable, personable, friendly. I could tell they all like the Company they work for & the people they work with."
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Shalisse Cerven’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Todd Kamps
May 29, 2026
"Megan was a great help and wonderful positive person to work with!"
"Thank you for the amazing review, Todd! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Duran Anderson
May 15, 2026
"Very helpful and quick on response time"
"Duran, thank you for your wonderful review of State Farm Agent Shalisse Cerven’s Team!"
Perry Smith
May 12, 2026
"I have enjoyed working with the staff. They have help us save money by merging our our three autos."
"Wow, thank you for the 5-star review, Perry! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Greg May
May 4, 2026
"Fast and courteous service"
"Greg, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Shalisse Cerven’s Team—we are always here to help!"
Ali G
May 1, 2026
"Great experience with State Farm! Really good prices and really helpful service. Ariana made everything easy and got all my auto insurance set up quickly. Super friendly and professional!"
"Ali, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Shalisse Cerven’s Team here in our Naples office. "