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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Bill Doherty

January 6, 2025

5  out of  5
rating by Bill Doherty
"Outstanding responsiveness and Customer Service by Megan!!!"
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Fred Heaviside

January 2, 2025

5  out of  5
rating by Fred Heaviside
"Always extremely responsive to every need. Great communicators!"
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Justin

December 31, 2024

5  out of  5
rating by Justin
"Megan was very efficient and helpful. She went above and beyond to get me the answers I needed quickly. She was great and very personable"
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Caitlin Garcia

December 31, 2024

5  out of  5
rating by Caitlin Garcia
"Getting a quote from Megan Dixon was super easy. She is so knowledgeable."
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Raymond Herrera

December 27, 2024

5  out of  5
rating by Raymond Herrera
"Muy buena Atención al Cliente ,Le estamos muy Agradecido por su buen Servicio sigan trabajando con Exelencia y como una familia para sus Clientes Gracias."
We responded:
"Thank you Raymond for the Five Star Review! The Shalisse Cerven State Farm Team is happy to provide you with insurance that fits your needs and excellent customer service."
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Tonjah Mineer

December 19, 2024

5  out of  5
rating by Tonjah Mineer
"I recently worked with Megan Dixon at State Farm and she was fantastic! She helped me find a great rate on my car insurance and made the entire process incredibly easy. Highly recommend!"
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Carol Ruffo

December 5, 2024

5  out of  5
rating by Carol Ruffo
"Fantastic,prompt customer service!!!"
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Theresa HIlton

December 4, 2024

5  out of  5
rating by Theresa HIlton
"I just saved $600 dollars switching to State Farm. Megan was so amazing and made the process so easy."
We responded:
"We’re thankful for your feedback, Theresa! It’s our pleasure to assist you with your insurance needs and make the process seamless. "
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Roman Walker

November 27, 2024

5  out of  5
rating by Roman Walker
"Megan was quick with my quotes and was very polite and clear about the process. Great work Thanks"
We responded:
"We appreciate your review, Roman! We are delighted to know you had a great experience with Megan at Shalisse Cerven State Farm. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Ed Waters

November 22, 2024

5  out of  5
rating by Ed Waters
"Belle was fast, thorough and efficient. Very rare nowadays!! Fantastic!"
We responded:
"We're delighted that you had a wonderful experience working with Belle! Shalisse Cerven State Farm is happy to be your good neighbor."
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FABIAN COTRINA

November 22, 2024

5  out of  5
rating by FABIAN COTRINA
"A tiempo"
We responded:
"Fabian, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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sammycordos

November 15, 2024

5  out of  5
rating by sammycordos
"Megan Dixon was such a great help! Very professional and fast on quoting me on my new vehicle. I highly recommend asking for her when getting insurance!"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that Megan provided you with excellent service and was able to assist you quickly with your new auto insurance. Your recommendation means a lot to us at Shalisse Cerven State Farm. If you need any further assistance, feel free to reach out. "
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Tammie Lublinski

November 7, 2024

5  out of  5
rating by Tammie Lublinski
"Was quick and easy, very knowledgeable!!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you found our service at Shalisse Cerven State Farm quick and easy, and that our team was able to assist you with their knowledge. If you have any more questions or need further assistance, feel free to reach out. We look forward to serving you again!"
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Katie

October 30, 2024

5  out of  5
rating by Katie
"Megan was a HUGE help getting my insurance switched over after moving states. She was extremely professional and kind. Thank you!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your auto insurance needs. If there is anything else we can do to help, please let us know! "
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Guy St.Georges

October 23, 2024

5  out of  5
rating by Guy St.Georges
"Excellent service. Stephanie is great and very helpful!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Patrick Connealy

October 22, 2024

5  out of  5
rating by Patrick Connealy
"In the last two months I have worked with Bryanna on a new homeowners policy and a new car policy. The experience has been awesome! Bryanna is responsive and very helpful in suggesting appropriate levels of coverage consistent with my budget. She represents the gold standard for customer service!"
We responded:
"Thank you for your 5-star review! The Shalisse Cerven State Farm Team, especially Bryanna are always happy to assist you with your auto and home insurance needs. "
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Kathy Benson

October 7, 2024

5  out of  5
rating by Kathy Benson
"We have been dealing with Shalisse Cerven State Farm office in Naples for a couple of years now. They are always there to assist us with any special needs we may have, and their service is top-notch. Ulysses took care of my recent request in a highly efficient manner. Their office is friendly and very well run. I would highly recommend them."
We responded:
"Thank you so much for your kind words, Kathy! We're thrilled to hear that you've had such a positive experience with our team at the Shalisse Cerven State Farm office. Ulysses and the rest of our staff are dedicated to providing top-notch service, and it’s wonderful to know that we’ve been able to assist you with your needs. We truly appreciate your recommendation and look forward to continuing to serve you in the future!"
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Doug Creech

September 30, 2024

5  out of  5
rating by Doug Creech
"Shalisse at State Farm made getting auto insurance a breeze! She was super helpful, professional, and got us the best coverage for our needs. Excellent customer service and always available for questions. Highly recommend her for anyone needing auto insurance!"
We responded:
"Thank you so much for taking the time to leave such a positive review! We are thrilled to hear that our office provided you with exceptional service while making the process of obtaining auto insurance easy. We greatly appreciate your recommendation and are glad that Shalisse Cerven State Farm was able to find the best coverage for your specific needs. Should you have any further questions or require assistance in the future, please don't hesitate to reach out. Thank you again for choosing us and for your kind words!"
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Yoan Fiol Sánchez

September 20, 2024

5  out of  5
rating by Yoan Fiol Sánchez
"Recomiendo 100% al agente de seguros Ariel por su excelente servicio gracias!!"
We responded:
"Thank you, Yoan for the wonderful google review! Ariel is a wonderful team member here at Shalisse Cerven State Farm. "
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TOM WIDES

September 19, 2024

5  out of  5
rating by TOM WIDES
"I have been pleased with the responsiveness of this State Farm team, particularly Ulysses."
We responded:
"Thank you for taking the time to leave a review, Tom! We greatly appreciate your feedback and are delighted to hear that you have been pleased with the responsiveness of our State Farm team, especially Ulysses. We take pride in providing excellent customer service and ensuring that our customers' needs are met promptly. If you have any further questions or require assistance, please don't hesitate to reach out. We look forward to continuing to serve you."
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Timothy N

September 13, 2024

5  out of  5
rating by Timothy N
"I had a great experience on the phone!"
We responded:
"Thank you for leaving a review, Timothy! We're thrilled to hear that you had a great experience speaking with our team over the phone. Providing exceptional customer service is our top priority, and we're glad that we were able to meet your expectations."
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Mike Caggiano

August 23, 2024

5  out of  5
rating by Mike Caggiano
"Awesome"
We responded:
"Hi Mike! Thank you so much for leaving a review for Shalisse Cerven State Farm. We're proud to have you as a good neighbor. "
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Kim Hoa Bui

August 19, 2024

5  out of  5
rating by Kim Hoa Bui
"Feel confident to work with Shalisse Cerven and her team, especially Ulysses Perez is knowledgeable and very helpful. Thank you!"
We responded:
"Thank you for your wonderful feedback! We're delighted to hear that you had a positive experience working with Ulysses and our team. We appreciate your trust in us and look forward to assisting you again in the future. "
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Abel Pinal

August 7, 2024

5  out of  5
rating by Abel Pinal
"Great people to work with. Explained coverages thoroughly. Ask for Ariel!"
We responded:
"Thank you for your kind words! We're thrilled to hear that you had a great experience working with us. Ariel is indeed an exceptional team member, and we're glad he was able to assist you. We appreciate your support and look forward to serving you again in the future!"
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Linda Garcia

August 7, 2024

5  out of  5
rating by Linda Garcia
"Excelente servicio. Bryanna fue muy eficaz en su trabajo."
We responded:
"Muchas gracias Linda, esperamos poder servirte nuevamente! Thank you so much Linda, we look forward to serving you again!"